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 Are you banned? Come post what the email said.

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Aoi 
KoboldKobold

Posts : 28
Joined : 2009-09-05

  Tue 6 Oct 2009 - 11:58  #
So, many, MANY people have been banned recently. i suggest that you guys come and post what your email said so someone can come read it. Also, could anyone give their further opinion as to these 3 words?

封停 - Sealed
凍結 - Frozen
鎖定 - Locked

What does this actually mean? Which is temporary, which is permanent? If its
temporary, for how long?
Uberpwnerer 
Blind DragonBlind Dragon
avatar

Posts : 151
Joined : 2009-05-15
Male Location : Beijing

Character in WOW
Server:
Name:
Guild:

  Tue 6 Oct 2009 - 12:13  #
i was frozen-the middle one.

i then checked my account on battlenet and it said i was sealed.

Sad
halamadrid 
DefiasDefias

Posts : 58
Joined : 2006-11-30
Male Location : beijing

Character in WOW
Server: 麦维影歌
Name: Eryx
Guild:

  Tue 6 Oct 2009 - 13:21  #
魔兽世界-保护性冻结账号
WOW游戏账号名:3RIC333

经过调查,我们发现此《魔兽世界》账号存在违反《战网通行证使用条款》( http://www.battlenet.com.cn/account/legal/tou.html )的情形。为保护用户权益,防止侵害,我们决定对上述《魔兽世界》账号采取冻结的处理措施,处理措施自本邮件发出之时生效。

如您对上述处理措施有任何异议,您可以访问在线客服页面( http://www.battlenet.com.cn/support/webform.xml?locale=zh_CN&selection=WorldOfWarcraft ),选择魔兽世界-->账号绑定的纠纷处理,填写并提供有关资料,发送纠纷处理服务请求。我们将对您提交的资料进行审核,如您提交的资料通过审核,并成功将上述《魔兽世界》账号与战网通行证重新绑定,我们将解除上述《魔兽世界》账号冻结状态。

在法律允许的最大范围内,网易公司保留对《战网通行证服务条款》以及相关处理措施的最终解释权。

本邮件由系统自动发送,请不要回复本邮件。

此致,
网易战网客服团队
www.warcraftchina.com


I can't play anymore...so sad><
Wagyu 
ImpImp

Posts : 15
Joined : 2009-08-06

Character in WOW
Server: 山丘之王
Name: Wagyu
Guild:

  Tue 6 Oct 2009 - 19:25  #
so anyone got themselves unbanned or reactivated?
Urubaen 
AdminAdmin
avatar

Posts : 1480
Joined : 2009-02-26
Male Location : London

Character in WOW
Server: 奥特兰克 - CN1(PVP)
Name: Sandre
Guild: TCW

  Thu 8 Oct 2009 - 14:12  #
魔兽世界-保护性冻结账号
WOW游戏账号名:VINCELOL

经过调查,我们发现此《魔兽世界》账号存在违反《战网通行证使用条款》( http://www.battlenet.com.cn/account/legal/tou.html )的情形。为保护用户权益,防止侵害,我们决定对上述《魔兽世界》账号采取冻结的处理措施,处理措施自本邮件发出之时生效。

如您对上述处理措施有任何异议,您可以访问在线客服页面( http://www.battlenet.com.cn/support/webform.xml?locale=zh_CN&selection=WorldOfWarcraft ),选择魔兽世界-->账号绑定的纠纷处理,填写并提供有关资料,发送纠纷处理服务请求。我们将对您提交的资料进行审核,如您提交的资料通过审核,并成功将上述《魔兽世界》账号与战网通行证重新绑定,我们将解除上述《魔兽世界》账号冻结状态。

在法律允许的最大范围内,网易公司保留对《战网通行证服务条款》以及相关处理措施的最终解释权。

本邮件由系统自动发送,请不要回复本邮件。

此致,
网易战网客服团队
Aoi 
KoboldKobold

Posts : 28
Joined : 2009-09-05

  Fri 30 Oct 2009 - 18:27  #
right. everyone who has posted an email here, has recieved an email saying they violated the ToU. For me, I recieved the same email, but upon calling them up, they said they have taken a "protective ban", as in a ban to "protect" my account. (保护性冻结) No idea what they mean by that :S. sigh, my paladin was epix, i spent loadsa time on her ><
igniter 
DragonmawDragonmaw

Posts : 132
Joined : 2009-07-09

  Sat 31 Oct 2009 - 9:21  #
Protective seems to me like they suspect your account was compromised, which would probably mean after proof of ownership they'll restore it.
Wagyu 
ImpImp

Posts : 15
Joined : 2009-08-06

Character in WOW
Server: 山丘之王
Name: Wagyu
Guild:

  Sat 31 Oct 2009 - 14:28  #
anyone knows what this means 账号创建时间?

When my account was created? Damn how the hell would i remember that?
Wagyu 
ImpImp

Posts : 15
Joined : 2009-08-06

Character in WOW
Server: 山丘之王
Name: Wagyu
Guild:

  Sat 31 Oct 2009 - 14:35  #
Ok can anyone fully describe the process because I'm confused with the email part and how to replay on the 2nd phase?
igniter 
DragonmawDragonmaw

Posts : 132
Joined : 2009-07-09

  Sat 31 Oct 2009 - 18:07  #
Wagyu wrote:
anyone knows what this means 账号创建时间?

When my account was created? Damn how the hell would i remember that?
Did you buy wow points/whatevers online or in a retail store? Receipts? Track back until they stop to find an approximate time.

bonus for online shops!
Wagyu 
ImpImp

Posts : 15
Joined : 2009-08-06

Character in WOW
Server: 山丘之王
Name: Wagyu
Guild:

  Sat 31 Oct 2009 - 18:31  #
Can anyone translate this email I got and what I'm suppose to do next? Not too sure who to send this to?

尊敬的网易战网用户: 您好! 恭喜您!您提交的申请已成功通过第一步的验证。接下来,我们希望您能再次确认一下所需绑定的《魔兽世界》账号与战网通行证。请按照在下方列举的格式填写好您的账号信息,并尽快回复邮件给我们确认,以便我们进行后续处理,谢谢!处理完毕我们会邮件通知您结果,请您多加留意!
请注意:如果您此前并未提交过《魔兽世界》账号绑定至战网通行证的申请,有可能是其他人获知您的资料进行了提交。请勿回复该邮件,我们将会取消这次申请,不会对您造成任何影响,请放心!

请复制以下内容回复,或直接点击"邮件回复"请输入您通过在线客服提交时的《魔兽世界》账号:_____________ (I know I put my account name here)
请输入您通过在线客服提交时要绑定的战网通行证:_____________确认战网通行证:_____________ (I know I put my email in these 2 blanks)

邮件的回复标题请填写:账号绑定服务-确认信回复[5AC35F85XXXXXXXXXXXXXXB5A825]请注意:中括号的内容请直接复制收到确认信标题内的数字校验码(带上中括号),校验码不一致我们将无法处理您的请求。
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