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 Cannot add time with my card

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zhongguohua88 
ImpImp

Posts : 17
Joined : 2010-01-21
Male Age : 28
Location : Hong Kong

  Thu 10 Jun 2010 - 1:08  #
I have been trying to add time to my account for over 3 hours and every single time I try to add time from the website it redirects me to https://signup.wowtaiwan.com.tw/09Accountmgmt/ManageAccount/CardUpdateData.asp where it asks me to write my address and every time I do it, it tells me that the change was successful and sends me an email but then logs me off and when I try again it redirects me to the exact same page and asks me for the exact same information. Using the MyCard website doesn't works because I use 3 months WoW cards and not generic MyCard cards. Can anyone help me? I have tried to add money on 5 different accounts and it always redirects me to the exact same page no matter how many times I input my details. Here is the message I am getting every single time even though I have many confirmation emails telling me that I changed the info:
親愛的玩家您好
   由於您之前申請帳號時,並未填寫完整個人資料,請您務必更新正確的個人資料,以便繼續您所
需的服務項目,請務必填寫正確個人資料,以維護您的各項權益,謝謝!
親愛的玩家您好,以上個人基本資料無法在本頁變更;
如上述資料有誤,煩請撥打 客服專線,由我們為您處理。
zhongguohua88 
ImpImp

Posts : 17
Joined : 2010-01-21
Male Age : 28
Location : Hong Kong

  Thu 10 Jun 2010 - 2:48  #
I tried using a generic point card on MyCard and it gives me an error after I input what account I want to add the time to. It does this on all my 5 accounts.
Fluberwinter 
DragonspawnDragonspawn
avatar

Posts : 457
Joined : 2008-01-05
Male Age : 23
Location : Shanghai

Character in WOW
Server: 奥特兰克-CN1(PVP) Horde
Name: Wushu/Thron
Guild: The Crazy Waiguoren

  Thu 10 Jun 2010 - 13:07  #
You might be buying some other cards then the MyCard things. I know I am!
Try this out: When you arrive here:
chose the second (first - The one that isn't blue) and try typing the pass.
zhongguohua88 
ImpImp

Posts : 17
Joined : 2010-01-21
Male Age : 28
Location : Hong Kong

  Fri 11 Jun 2010 - 11:06  #
Nevermind I found out what the problem was: I was trying to do it during a server maintenance. All of my cards currently work fine.
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Cannot add time with my card

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