If you ever need to petition something, be sure to have someone help out that can read/WRITE Chinese. I hit level 40 with my warlock and went to ratchet to do the Felsteed quest. Well, quest went just fine until I noticed that I wasn't given the ability to actually summon the mount. Apparently it is bugged. Anyway, I sent in a petition and did get a quick response. The response however was simply, "if you have a problem, please describe it clearly" in Chinese. :/

Guess I'll have my wife call them to sort it out.

Hey, I've seen that problem in an other forum. The guy already had the mount in his spell book and wasted hours to call somebody for help...
Just to be sure, have you checked in your spellbook first??

Of course I checked it. No summon mount button. I remember when completing the quest, I didn't get the "You've learned the new spell: Summon FelSteed" either. Quest is bugged, and I've been told it is supposed to be fixed with today's patch. We'll see.

so,did you get you mount?????

I still haven't gotten the mount. When my wife called, she was told that because the quest is currently bugged, I'll have to wait. I decided to just forget about it and bought a mechanostrider, and I'm glad I did. It's been a coupla weeks...