er, well, yeah, you contact them the same way as in Europe version.
Then, I can help you on what to say in the first place, but then...
Ask them something like:
Meaning: "Hi, can you help me, something really awful happened by mistake: instead of deleting a reroll, I deleted my main character.
Is it possible to get it back?
His/her name is..., he's level 67, his class is..., his race is..., in his equiment he had.....
Then, if the GM says something like:
不行，不可能，对不起，不好意思。。。 then too bad...
If it looks like more like:
可以，好的，请你描写你的人物是什么。。。Then, he'll help you.
The best way should be to ask a Chinese friend to do it for you or perhaps to go in a wangba ans ask your neighboor (if you don't have any chinese friend '-_-).
There is also this page I just cheked out: http://www.wowchina.com/support/
It tells the steps to do when your character is being stolen (not deleted but it's a start).
I've found this email: firstname.lastname@example.org. I think you should try.
Send me a copy if you want for the translation.
I remember faces easily, but I'll make an exception for you.
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